Our designer accessories are 100% authentic.
We only purchase brand-new merchandise from designers and dealers authorized by the designers themselves.
Every item is inspected by our team of experts upon its return.
You'll receive an item from us that is in excellent condition – because it's undergone a comprehensive 10-point refurbishment by our in-house team of experts who are trained to maintain designer-quality merchandise.
Our promise to you: 100% Satisfaction.
If you are not happy with an item you rent from us, you can receive a refund if the 'certified authentic tag' is still attached, the item is returned to UPS and the return label barcode is scanned within 2 business days of receiving the item. Please allow 2-3 business days after the item has arrived at our Fashion House and a refund will automatically be issued back in the original form of payment. If it's after 2 business days, contact us and we will issue you a prorated credit that you can apply towards future rentals or purchases. *Note- prorates are not applicable to weekly rental terms and the 2 day business policy listed above applies.